FAQ’s

Do you have a question that is not listed here? 
Get in touch! We’d love to speak with you

Your wood is ‘reclaimed’. What does that mean exactly?

The wood is surplus from the companies main production. Instead of going to waste we utilize it to make beautiful, eco-friendly products

The soap dishes are wood. Won’t they get damaged from water?

They are waterproofed with a treatment of beeswax and coconut oil

Where are Cassiar Craft’s products made?

They are manufactured in Vancouver, BC

What is your return policy?

We stand behind the quality of our products. Natural color variations in wood and treatments to the product are to be expected. However, if any of our products are defective in quality we will gladly replace them if returned within 30 days of purchase